Chubb Net
Web Application
Building an Appetite to Protect Your Stuff.
DELIVERABLES
Client Pitch, Research Plan, Findings Report, Information Architecture, Wireframes, High-Fidelity Mockups, Interactive Prototypes
PROJECT
Research and redesign a core employee underwriting tool for risk assessment, leveraging Chubb’s existing brand guidelines.
ROLE
UX Researcher & Designer, UI Designer
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User
Research
METHOD
User Interviews
DATES
Feb 1st - Feb 5th 2019
STUDY DESIGN
Remote Moderated Phone Calls
LENGTH
1 Hour
PARTICIPANTS
5
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Structuring the
Sitemap
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Defining the
Appetite
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BEFORE
AFTER
Exploring with
Wireframes
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Direction 1: Categorical
• Homepage focus on Products & Services
• Tile Navigation to drill into each section
• “What’s New” limited to Industry Pages
Direction 2: Personal Library
• Homepage focus on “My Documents”
• News alerts on homepage only
• List View & Grid View of files
Mobile
Responsive
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Final
Mockups
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