A Complex
PROBLEM
With an outdated page structure, an ever-changing product catalogue, inconsistent labeling, and an input system ripe with human error, a user can easily get lost while navigating the current Zumiez site. I was enlisted to sort through the categorical mess while providing a tool for internal discussions amid pending technical and business decisions.
Within a tight budget, we delivered a mobile clickable prototype thorough documentation of a new product architecture, recommendations for improved site navigation as well as thorough documention of our findings. Collaborating closely with Jacob Farney who led formal research and test practices, I maintained ownership over UI design, prototyping, and played a heavy role in discovery.
Genesys Works
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CLIENT
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DELIVERABLES
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PROJECT
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ROLE
UX Manager & UX Researcher